User Lifecycle Management

Why Is User Lifecycle Management Important?

tenfold manages user lifecycles centrally, from joining to leaving date. ULM ensures that users are equipped with the privileges they need at any point during their time with the company. It also ensures users never have more privileges than absolutely necessary (Principle of Least Privilege). ULM further ensures that user identities for connected systems and applications (e.g. Active Directory, Microsoft Exchange, Office 365) are created, updated and deactivated automatically.

Advantages (CIOs, CISOs, IT Managers)

  • No more security holes caused by orphaned accounts

  • Joiner-leaver processes delegated to HR

  • New employees receive necessary accounts in time for first day of work

Advantages (IT Admins & Infrastructure)

  • Users no longer have to be created or modified manually

  • Active Directory and other target systems no longer have to be updated separately

  • Risk of errors is significantly reduced and data quality improved

Automating Joiner-Mover-Leaver Processes

Security holes usually appear when staff members change departments or leave the company altogether. The ULM function ensures that the joiner-mover-leaver (JML) workflows happen automatically and remain transparent. For instance, you can define a transition period for a person’s privileges when they move to a new department. Once the transition period is over, the user’s privileges are revoked automatically. If someone leaves the company altogether, ULM ensures that that person’s user account(s) are locked or deleted automatically.

Screenshot of the IAM software tenfold's user interface, depicting the user lifecycle management screen.

Modeling User Lifecycle Phases

What happens to privileges when a person takes time off work, e.g. a sabbatical or parental leave? tenfold‘s user lifecycle phases allow you to adjust current user statuses, such as active or locked, without much effort. Adding new statuses such as “parental leave” or “sick leave” is simple and can be linked to customizable actions.

Screenshot of the IAM software tenfold's user interface, depicting the user lifecycle management screen.

What Is the Provisioning Process?

In tenfold, you can create new users either manually through HR or use the tenfold Import Plugin to conduct this process automatically. The plugin imports the user data from the connected HR software and automatically launches the Joiner-Mover-Leaver process.

Is it Possible to Integrate Customized Corporate Programs?

Yes. tenfold‘s Third-party-integration allows you to include external systems for which there is no standard plugin available into tenfold’s User Lifecycle Management. If desired, you can also add an approval workflow prior to the created request.

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