Exchange® Mailbox Lifecycle Plugin

The tenfold Exchange Mailbox Lifecycle plugin is used for managing user mailboxes. When a new user is created, generating a new mailbox for that user is one of the routine tasks involved. However, if you want to manage and adjust these mailboxes, you need an additional portal: the Exchange management console or a PowerShell-script.

What Are the Benefits?

tenfold automates the administrative tasks involved in the Exchange mailbox management process. When a new member enters the company, tenfold automatically generates a new mailbox for them. If this person switches to a different location within the company, tenfold automatically moves the mailbox to the new appropriate mailbox database. If the person leaves the company, tenfold archives their mailbox and deletes it, if required.

In addition to pure on-premise installations of Microsoft Exchange®, the tenfold Mailbox Lifecycle Plugin now supports hybrid Exchange Online environments in Office 365. Tip: If you are interested in using tenfold in conjunction with Office 365, check out the tenfold Office 365® User Lifecylce Plugin.

For each time someone joins or leaves the company, the tenfold Exchange Mailbox Lifecycle Plugin reduces the amount of administrative actions by one. It saves valuable time and reduces the source of errors.

Note: To find out what possibilities tenfold provides for managing Exchange mailbox and folder permissions, please view the “tenfold Permission Management for Exchange“ data sheet.


New Mailbox

  • Create new mailboxes and choose the mailbox database based on user attributes (department, location, etc.).
  • Determine e-mail addresses by means of individual scripts or through Exchange recipient policies.

Data Modifications

  • If the user attribute according to which you selected the mailbox database changes, tenfold automatically moves the mailbox to the new database.
  • E-mail address modification in case of name change.


  • Depending on the configuration, the mailbox is moved to an archive database.
  • The mailbox is then automatically deactivated.

System Requirements

The following versions of Exchange are currently supported:

  • Microsoft Exchange Server® 2010
  • Microsoft Exchange Server® 2013
  • Microsoft Exchange Server® 2016
  • Microsoft Exchange Online®

Notice: Please view the relevant data sheet for information regarding support for Office 365®.

Other Requirements

  • A service account with the relevant permissions for creating, moving and deactivating mailboxes.
  • For use in hybrid Microsoft Exchange online environments, access data for the corresponding Office 365® Tenant is also required.
  • Modifications are executed by PowerShell Cmdlets provided by Microsoft for Exchange. These must be installed on the server that is used for executing the commands.
  • The tenfold agent needed for executing the PowerShell script must be installed on the same server.

Required license

Request Free Trial

It has never been easier to manage and keep track of your users and their access rights in one centralized software. Administrators, managers and your company as a whole will benefit from tenfold, as it provides a transparent overview of all access rights. tenfold can help you comply with standards, like ISO 27000, BSI, etc., and offers worthwhile functions for managing users and access rights.

Request trial