Exchange® Mailbox Lifecycle Plugin

The tenfold Exchange Mailbox Lifecycle plugin helps you to manage user mailboxes. Creating new mailboxes in Exchange is one of the routine tasks involved in the user creation process. In order to administer these mailboxes, however, an additional portal, the Exchange management console, or a PowerShell-script, is required.


tenfold automates the administrative tasks related to Exchange mailboxes in a transparent manner. When a new member enters the company, tenfold automatically generates a new mailbox for them. If the member switches to a different location within the company, tenfold automatically moves the mailbox to the new corresponding mailbox database. If the member leaves the company, tenfold archives the mailbox and deletes it, if necessary.

The tenfold Mailbox Lifecycle Plugin now supports hybrid Exchange Online environments in Office 365 in addition to pure on-premise installations of Microsoft Exchange® Tip: If you are interested in Office 365 in connection with tenfold, take a look at the “tenfold Office 365® User Lifecylce Plugin”.

For each new entry to, or exit from, the company, the tenfold Exchange Mailbox Lifecycle Plugin reduces the portfolio of administrative actions by one. It helps to save valuable time and reduces the source of errors.

Note: to find out what possibilities tenfold provides for managing Exchange mailbox and folder permissions, please view the “tenfold permission management for Exchange“ data sheet.


Create New

  • Create new mailboxes and choose mailbox database, based on user attributes, e.g. department or office location.
  • Determine e-mail addresses by means of individual scripts or through Exchange recipient policies.

Data Modifications

  • If a user attribute – according to which the mailbox database was chosen – changes, tenfold automatically moves the mailbox to the new relevant database.
  • In case of a name change, the new e-mail address can be modified accordingly.


  • Depending on the configuration, the mailbox is moved to an archive database.
  • The mailbox is then automatically deactivated.

System Requirements

The following versions of Exchange are currently supported:

  • Microsoft Exchange Server® 2010
  • Microsoft Exchange Server® 2013
  • Microsoft Exchange Server® 2016
  • Microsoft Exchange Online®

Notice: Please view the relevant data sheet for information regarding support for Office 365®.

Other Requirements

  • A service account with relevant permissions for creating, moving and deactivating mailboxes.
  • Access data for the corresponding Office 365® Tenant is also required for use in hybrid Microsoft Exchange online environments.
  • Modifications are executed by PowerShell Cmdlets provided by Microsoft for Exchange. These must be installed on the server used for executing the commands.
  • Furthermore, the tenfold agent needed for executing the PowerShell script must be installed on the same server.

Required license

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It has never been easier to manage and keep track of your users and their access rights in one centralized software. Administrators, managers and your company as a whole will benefit from tenfold, as it provides a transparent overview of all access rights. tenfold can help you comply with standards, like ISO 27000, BSI, etc., and offers worthwhile functions for managing users and access rights.

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