Case Study –
PKE Holding AG

Initial situation

PKE Holding AG came across tenfold during their search for an application that would help to simplify the processes involved in assigning access rights for file servers. After a supervised evaluation phase, during which we were able to successfully model the planned use cases, tenfold was acquired and implemented through Bechtle GmbH system house Austria.

Customer review

„Ever since we started using tenfold, managing file server permissions has become both easier and more efficient. As one of many investments in the IT security of our company, it has helped us ensure that privileges are assigned correctly.

Because of the software’s intuitive and well-structured admin interface, it required little effort on our side to tailor the system to our needs. Once we have implemented the next steps, I am positive that our daily routines and IT lives in general will become more secure and more efficient.“

André Titz, IT Manager at
PKE Holding AG

Locations
Head office Vienna and 11 offices in different countries

Founding year
1979

Industry sector
Traffic, communication and safety engineering

Product

tenfold Enterprise Edition

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It has never been so easy to manage users and access rights in one central hub. tenfold reduces administrative efforts to a minimum and makes managing your users and access rights a walk in the park by providing a clear and transparent overview of all access rights. tenfold will aid you in complying with standards, such as ISO 27000, BSI, as well as the demands of the GDPR.

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Data owners assign access rights

tenfold was then gradually rolled out to all divisions. After a brief training session, data controllers were able to make changes to access rights within their own areas of responsibility using the tenfold web interface. tenfold manages any technical details, such as the underlying AGDLP group structure, automatically in the background. Today, tenfold handles nearly all changes made to access rights throughout the corporation in a transparent and comprehensible manner.

Time and cost efficiency in the IT department

In terms of saving time, great achievements were made particularly with regard to access rights reports. In a matter of seconds, data managers are able to obtain intelligible reports on which employees have access to their data. This type of data review, which in tenfold is called the “Recertification” process, will soon be mandatory at 6-month intervals.

Significant improvement of data protection

tenfold furthermore holds great potential in terms of improving IT security: “Ever since we started using tenfold, managing file server permissions has become both easier and more efficient. As one of many investments in the IT security of our company, it has helped us ensure that privileges are assigned correctly,“ says André Titz, who is responsible for the operation of tenfold at PKE Holding AG.

Outlook

The next step will be to get tenfold to model the user lifecycle process, also known as “JML” or “Joiner-Mover-Leaver-Process“. This means that tenfold will document closely whenever a person joins or leaves the company or changes departments, and these processes will become standardized and automated. Titz looks to the future optimistically: “Because of the software’s intuitive and well-structured admin interface, it required little effort on our side to tailor the system to our needs. Once we have implemented the next steps, I am positive that our daily routines and IT lives in general will become more secure and more efficient.”