Change Tracking




Why Is Change Tracking Important?

If the changes to users and privileges made in tenfold (and in external systems) are not documented properly and continually, it not possible to provide the kind of comprehensive reporting demanded by compliance policies and audits. This is why tenfold generates a request for every modification and saves it (change tracking).



Advantages (CIOs, CISOs, IT Managers)

  • Audit requirements with regard to transparency of access management are fulfilled

  • Internal processes are better documented

Advantages (IT Admins & Infrastructure)

  • Obtain quick overview of privilege changes

  • Queries about privileges can be addressed immediately




Does tenfold Document Every Change?

Yes, tenfold documents every single alteration that is made to users and permissions. It is irrelevant which target system (Active Directory, file servers or integrated third-party systems) the changes were made for. The software even tracks changes that were implemented directly inside the target system instead of through tenfold. To identify and document such data changes, the software regularly synchronizes with all connected systems and applications.

Screenshot of the IAM software tenfold's user interface. It shows the request list tenfold creates for changes and/or resource assignments that were requested via the self-service portal.


What Changes Can I View?

Change tracking is especially interesting with regard to changes made as part of a workflow or through tenfold’s self-service:

  • Who submitted Request X and when?

  • Who approved Request X? (This does not necessarily have to be the data owner of the resource as the approval workflow might be set to include other users or offices).

  • What technical steps were initiated to implement Request X?

Screenshot depicting the access management software tenfold's user interface. It shows how data owners can view requests during the approval workflow.

Where Can I View the Changes?

Every change creates a request which tenfold saves in a list that can be viewed via the user interface. The requests in the list can be filtered, evaluated and you can view details. The list can also be exported as an Excel file.

Changes that were made directly inside the target system (instead of through the appointed workflow in tenfold, as is recommended) do not generate requests. Such changes can be viewed in the tenfold Auditor. Because externally made changes do not undergo a workflow, the records do not contain details.

However, the most important thing to meet the demands of compliance regulations and audits is that these external changes are logged at all. And that is precisely what tenfold’s change tracking does.



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