IBM Cloud (formerly Bluemix and SoftLayer) is a platform created by IBM that provides a variety of cloud services. IBM Cloud Identity & Access Management is a centralized user and access management tool used for creating, modifying or deleting users and assigning permissions. This user database, however, is disconnected from the central directory service, Active Directory. Creating a user in Windows and in the IBM Cloud therefore requires two separate manual steps using two separate tools (or portals). This is, of course, highly inefficient and makes user management complex and prone to errors.